Step 1 of 3: Account Deletion Request
As Results@Hand makes event apps for hosting associations, and we do not host events directly, you could contact your hosting association – with whom you registered and through whom your account was created – and you could ask them to delete your account. They probably already have a relationship with you, and they could expedite delete your record from our database.
To remove your data from Results@Hand ConferenceBeat and other event apps made by “ResultsAtHand Software” in Google Play, there is a three step process:
1. Fill in the form below with enough information to identify your account record. We need to be able to find your record and what event you are associated with.
2. If we find a match, we will contact you with a challenge request to your email. This is a manual process, so it could take up to three business days. If your name and email is found in our system in a matching event, we will email your account requesting you respond back to confirm the request. Please note that we periodically purge old events, so, if your event was too old, we may no longer have your data.
3. We will process the delete out of our database and/or anonymization of your user record, rendering it unusable and without PII, within 3 business days of acknowledgement of your reply to our challenge email. The acknowledgment must come from the exact same email address. If we do not receive your reply from the challenge, after one week, you should resubmit this form, and note that this is a repeated attempt. We are not responsible for spam filter/blocks; we use a popular commercial email service and filtering system, and we generally do not have problems with filtering.